MFC-J491DW
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FAQs & Troubleshooting |

MFC-J491DW
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Updated:06/13/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.(Video) Load A4/Letter paper
- 3.Print using only the black ink cartridge when the Color cartridges have run out.
- 4.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5.Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
Latest
These are the latest FAQs, sorted by last update date.
06/02/2025
(Video) Check the firmware version.
04/16/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
04/16/2025
Brother iPrint&Scan cannot find my Brother machine (macOS)
04/16/2025
Where can I download Brother iPrint&Scan application for Mac?
04/16/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)