MFC-J245
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FAQs & Troubleshooting |

MFC-J245
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Popular
Updated:06/16/2025
These are the most viewed FAQs, ranked by popularity.
- 1.My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 2.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3.Change the number of times my Brother machine rings before it answers.
- 4.Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 5."This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
Latest
These are the latest FAQs, sorted by last update date.
04/16/2025
Scan a document using Brother iPrint&Scan. (macOS only)
04/16/2025
Where can I download Brother iPrint&Scan application for Mac?
04/16/2025
I cannot print from my computer via USB.
12/13/2024
How to identify your Operating System (OS).
11/28/2024
I cannot install the printer driver or print in Windows 11.