MFC-8220
FAQs & Troubleshooting |

MFC-8220
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Popular
Updated:04/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 3.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 4.The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 5.Can I print from DOS applications?
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
07/30/2025
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
04/16/2025
I cannot print from my computer via USB.
08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)