MFC-7840N
FAQs & Troubleshooting |

MFC-7840N
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Popular
Updated:03/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 2.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4.Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
Latest
These are the latest FAQs, sorted by last update date.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/19/2026
I can print but cannot scan via network. (For Mac)
11/05/2025
I cannot find some option in the Printing preferences. (For Windows)
07/30/2025
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
07/30/2025
I am having a problem receiving faxes.