MFC-7820N
FAQs & Troubleshooting |

MFC-7820N
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Popular
Updated:03/23/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 2.I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 3.When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 4.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5.Scan and save a document in PDF format (Scan to File)
Latest
These are the latest FAQs, sorted by last update date.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
07/30/2025
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
04/16/2025
I cannot print from my computer via USB.
12/13/2024
How to identify your Operating System (OS).
06/19/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)