MFC-7220
FAQs & Troubleshooting |

MFC-7220
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Popular
Updated:07/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Change the printer driver settings (Windows/macOS)
- 2.My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
- 3.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 4.Scan and save a document in PDF format (Scan to File)
- 5.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
07/30/2025
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
04/16/2025
I cannot print from my computer via USB.
06/19/2024
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)