MFC-685CW
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FAQs & Troubleshooting |

MFC-685CW
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Popular
Updated:06/13/2025
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3.Configure a cover page for PC-FAX.
- 4.How do I clear the message "PAPER JAM" from the display?
- 5.Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
Latest
These are the latest FAQs, sorted by last update date.
04/16/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
04/16/2025
I cannot print from my computer via USB.
04/15/2025
I can print but cannot scan via network. (For Mac)
02/05/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
12/13/2024
How to identify your Operating System (OS).