HL-5370DW
FAQs & Troubleshooting |

HL-5370DW
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Popular
Updated:04/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The printer status is Offline or Paused.
- 2.Can I print from or scan to Android™ Smartphone?
- 3.I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 4.Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 5.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
11/05/2025
I cannot find some option in the Printing preferences. (For Windows)
08/05/2025
(Video) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
04/16/2025
I cannot print from my computer via USB.