FAX-2820
FAQs & Troubleshooting |

FAX-2820
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How To / Troubleshooting
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Consumables & Accessories / Routine Maintenance
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Popular
Updated:10/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.How can I change the print resolution?
- 3.When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 4.I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 5.How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
10/01/2026
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
10/01/2026
Change Drum Soon
10/01/2026
What is Distinctive Ring and how do I program it?
10/01/2026
I'm using Mac OS® 9.1-9.2. How can I uninstall the drivers?