DCP-J552DW
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FAQs & Troubleshooting |

DCP-J552DW
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Updated:06/13/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 2.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5.Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
Latest
These are the latest FAQs, sorted by last update date.
04/16/2025
Scan a document using Brother iPrint&Scan. (macOS only)
04/16/2025
Where can I download Brother iPrint&Scan application for Mac?
04/16/2025
I cannot print from my computer via USB.
04/15/2025
I can print but cannot scan via network. (For Mac)
02/05/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater