PT-9800PCN

FAQs & Troubleshooting

FAQs & Troubleshooting

PT-9800PCN

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Updated:06/11/2026

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  1. 1.I cannot open [Label format definitions] from the Printing Preferences in Windows 7.  After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish.  What can I do?
  2. 2.Can my printer use TZ/TZe tapes?
  3. 3.How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
  4. 4.The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
  5. 5.Where can I find my Brother printer's serial number?

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