MFC-J265W
FAQs & Troubleshooting |

MFC-J265W
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Popular
Updated:26/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Replace Ink
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 4.The printer status is Offline or Paused.
- 5.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
22/01/2026
I cannot install the printer driver or print in Windows 11.
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.