PT-E500
FAQs & Troubleshooting |

PT-E500
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:28/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2.I cannot print using a HSe cassette.
- 3.Which brands of Ni-MH rechargeable batteries do you recommend?
- 4.I cannot install the printer driver or print in Windows 11.
- 5.I get an error message and cannot update the firmware. (Windows 10 or later)
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?