MFC-5100C
FAQs & Troubleshooting |

MFC-5100C
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Popular
Updated:09/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2.I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 3.Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 5.I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
Latest
These are the latest FAQs, sorted by last update date.
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).
27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
01/06/2023
Delete print jobs from the print queue.