Innov-is XE1
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Innov-is XE1
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How-to FAQs
Troubleshooting
Video FAQs
Mobile App
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Updated:19/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Tutorial videos on how to use the machine [Video instructions]
- 2.The App shows the message "No Supported Machines Found".
- 3.How do I adjust thread tension for embroidering?
- 4.The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 5.The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
Latest
These are the latest FAQs, sorted by last update date.
12/08/2025
Introducing Brother My Stitch Monitor application
11/08/2025
How do I recall a specific embroidery pattern from a USB flash drive?
18/07/2025
List of Error Messages for Artspira app (M#######/E#####)
17/07/2025
When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches.
15/07/2025
M1332001 appears on the Artspira screen.
