Innov-is XE1
FAQs & Troubleshooting |

Innov-is XE1
Search by Keyword(s)
Categorized
How-to FAQs
Troubleshooting
Video FAQs
Mobile App
Popular
Updated:29/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Tutorial videos on how to use the machine [Video instructions]
- 2.How do I adjust thread tension for embroidering?
- 3.The App shows the message "No Supported Machines Found".
- 4.Using the embroidery needle plate cover
- 5.The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
Latest
These are the latest FAQs, sorted by last update date.
22/10/2026
Which models are compatible with each magnetic frame
15/10/2026
When entering the PIN code to connect to Artspira, the error message "The Pincode is not correct. Please re-enter the Pincode." is displayed.
07/10/2026
List of Error Messages for Artspira app (M#######/E#####)
24/09/2026
M4210001 appears on the Artspira app screen.
17/07/2026
Introducing Brother My Stitch Monitor application
