PE-DESIGN 10
FAQs & Troubleshooting |

PE-DESIGN 10
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Updated:14/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 2.Why can't I import some embroidery files correctly?
- 3.I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 4.I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?
- 5.I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
Latest
These are the latest FAQs, sorted by last update date.
11/01/2019
I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
11/01/2019
After uninstalling PE-DESING software, only the background image is displayed on the screen.
22/02/2018
I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
24/01/2018
The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
10/08/2016
Precautions for using the "PE-DESIGN Software Key"