DCP-385C
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FAQs & Troubleshooting |
DCP-385C
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Popular
Updated:12/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Scan and save a document in PDF format (Scan to File)
- 2.Replace Ink
- 3.Print using only the black ink cartridge when the Color cartridges have run out.
- 4.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 5.When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.