MFC-J615W
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FAQs & Troubleshooting |

MFC-J615W
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Popular
Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Print using only the black ink cartridge when the Color cartridges have run out.
- 2.I still receive the error message "Paper Jam" after I removed the jammed paper.
- 3.Scan and save a document in PDF format (Scan to File)
- 4.One or more of my colors are not printing (blank). What can I do?
- 5."ControlCenter needs to be updated." - macOS 10.15 Catalina
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
30/07/2025
I am having an issue receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.