MFC-6490CW
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FAQs & Troubleshooting |

MFC-6490CW
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Popular
Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.How can I print, fax, copy and scan using A3/Ledger size paper?
- 2.I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 3.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4.The printer status is Offline or Paused.
- 5.Can I use voice mail on the same line as my Brother machine?
Latest
These are the latest FAQs, sorted by last update date.
30/07/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
30/07/2025
I am having a problem receiving faxes.
30/07/2025
Why doesn't the machine answer when receiving a call?
16/04/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
16/04/2025
I cannot print from my computer via USB.