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FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:27/02/2026

These are the most viewed FAQs, ranked by popularity.

  1. 1.Update the Driver or Firmware for your Brother machine
  2. 2.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
  3. 3.Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
  4. 4.Document Jam
  5. 5.Replace Pick up roller

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