PT-2700
FAQs & Troubleshooting |

PT-2700
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Updated:07/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I reset the machine to the default settings?
- 2.When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 3.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4.When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 5.Printing is not possible. (USB connection) (for Windows)
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
13/04/2026
How to identify your Operating System (OS)
06/03/2026
How to open the Devices and Printers window
06/03/2026
How do I uninstall the printer driver?