PJ-763
FAQs & Troubleshooting |

PJ-763
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Updated:14/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 2.Which Bluetooth® profiles does the printer support?
- 3.How do I turn the printer off?
- 4.I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 5.The Brother Print SDK Demo app will not be available on Google Play™.
Latest
These are the latest FAQs, sorted by last update date.
06/07/2026
Printing is not possible. (USB connection) (for Windows)
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Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
07/04/2026
How do I connect the printer to my computer via Bluetooth®? (for Windows)
06/03/2026
How to open the Devices and Printers window