MFC-8380DN
FAQs & Troubleshooting |

MFC-8380DN
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Popular
Updated:11/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 2.Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 3.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 4.A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 5.Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
30/07/2025
I am having a problem receiving faxes.