MFC-8380DN
FAQs & Troubleshooting |

MFC-8380DN
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Popular
Updated:24/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.White spots or black spots at 3.7 in. (94 mm) intervals
- 2.I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 3.What is the recommended paper?
- 4.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5.I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
30/07/2025
I am having a problem receiving faxes.