HL-3170CDW
FAQs & Troubleshooting |

HL-3170CDW
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Popular
Updated:30/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2.I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 3.Jam Tray 1
- 4.My Brother machine has no power.
- 5.Load paper in the paper tray
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
01/06/2026
How to identify your Operating System (OS).
08/05/2026
Uninstall the Brother Software and Drivers (Windows)
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
