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FAQs & Troubleshooting |
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Updated:31/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 2.I cannot verify even if I enter the correct PIN code
- 3.I registered with Artspira, but the email/PIN (for account) did not arrive
- 4.I cannot log in even after entering my CanvasWorkspaceID and password for Artspira
- 5.The pattern transferred from the Artspira app does not appear on the screen of the machine
Latest
These are the latest FAQs, sorted by last update date.
18/07/2025
List of Error Messages for Artspira app (M#######/E#####)
17/07/2025
When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches.
15/07/2025
M1332001 appears on the Artspira screen.
10/06/2025
Introducing the Brother Artspira application
28/01/2025
How to connect your machine and transfer data to Artspira