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FAQs & Troubleshooting |
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Updated:16/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How to create an account for CanvasWorkspace
- 2.I cannot log in even after entering my CanvasWorkspaceID and password for Artspira
- 3.[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 4.The shape of the drawn line is deformed or the drawn line disappears
- 5.The pattern transferred from the Artspira app does not appear on the screen of the machine
Latest
These are the latest FAQs, sorted by last update date.
27/10/2025
M03041601 appears on the Artspira screen.
18/07/2025
List of Error Messages for Artspira app (M#######/E#####)
17/07/2025
When I embroider using certain Artspira fonts, my text has white spaces, missing or unevenly spaced letters, or crowded stitches.
15/07/2025
M1332001 appears on the Artspira screen.
10/06/2025
Introducing the Brother Artspira application