DS-940DW
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FAQs & Troubleshooting |
DS-940DW
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Consumables & Accessories / Routine Maintenance
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Popular
Updated:31/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.(Video) Load Standard Size Document
- 2.(Video) Clean the Scanner and Rollers
- 3.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 5.Your Scanner Cannot Be Detected on the Network During Installation
Latest
These are the latest FAQs, sorted by last update date.
27/07/2026
Scan a document longer than 37.5 cm (14.76 inches).
27/07/2026
Check the IP Address of Network Devices
27/07/2026
When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
16/07/2026
Error and Maintenance Indications
10/07/2026
Scanning and Other Problems
