DS-640
FAQs & Troubleshooting |

DS-640
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Popular
Updated:28/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.(Video) Load a Plastic Card
- 3.(Video) Load Standard Size Document
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5.When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
Latest
These are the latest FAQs, sorted by last update date.
17/09/2026
I get notifications about Intel-based apps on my Mac with Apple silicon.
05/08/2026
Blank scans or images not displayed when the "Image Correction" setting is enabled in the ICA driver (macOS 26)
31/07/2026
Change the General Settings with the USB connection
31/07/2026
Set Up the Brother Machine Using Remote Setup (Mac)
31/07/2026
Set Up the Brother Machine Using Remote Setup (Windows via USB)
