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FAQs & Troubleshooting |

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How To / Troubleshooting
Setup / Settings
Popular
Updated:03/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Update the Driver or Firmware for your Brother machine
- 2.I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
- 3.I cannot find a file downloaded from the Brother support website (For Windows)
- 4.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5.The LCD displays an error code when I use Web icon (Brother Web Connect).
Latest
These are the latest FAQs, sorted by last update date.
02/04/2026
Uninstall the Brother Software and Drivers (Windows)
10/03/2026
What is the default password for my BRAdmin or Web Based Management?
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
23/01/2026
What is Power PDF?
20/01/2026
Where can I download Brother iPrint&Scan application for Mac?