MFC-J690DW
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FAQs & Troubleshooting |

MFC-J690DW
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Popular
Updated:01.08.2025
These are the most viewed FAQs, ranked by popularity.
- 1.Print using only the black ink cartridge when the Color cartridges have run out.
- 2.I cannot install Brother drivers on Debian 10 or later (Linux)
- 3.(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 4.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5.Change the Print Setting Options When Having Printing Problems
Latest
These are the latest FAQs, sorted by last update date.
30.07.2025
I am having a issue receiving faxes.
01.07.2025
(Video) Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
01.07.2025
(Video) Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
01.07.2025
(Video) Document Jam
16.04.2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)