MFC-J491DW
 |
FAQs & Troubleshooting |
MFC-J491DW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:17.03.2026
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3.Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5.Print using only the black ink cartridge when the Color cartridges have run out.
Latest
These are the latest FAQs, sorted by last update date.
09.03.2026
I cannot install the printer driver or print in Windows 11.
05.02.2026
I cannot find a file downloaded from the Brother support website (For Windows)
20.01.2026
Where can I download Brother iPrint&Scan application for Mac?
19.01.2026
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
19.01.2026
Scan a document using Brother iPrint&Scan. (Windows, macOS)
