MFC-J3960DW
FAQs & Troubleshooting |

MFC-J3960DW
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Popular
Updated:01.07.2026
These are the most viewed FAQs, ranked by popularity.
- 1.My printed pages are coming out skewed.
- 2.I cannot print because my machine is offline or paused.
- 3.Install the Brother Mobile Connect application (for mobile device)
- 4.I get the “Authentication Error” or “Receiving Error” message when using Microsoft Exchange Online.
- 5.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
17.06.2026
Configuration changes required to install Brother drivers (Windows11)
16.06.2026
I get an error when installing a Brother printer driver (Windows 11)
16.06.2026
I cannot use some Brother apps or functions. (Windows 11)
01.06.2026
How to identify your Operating System (OS).
19.05.2026
Remove Paper Scraps
