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FAQs & Troubleshooting |
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Popular
Updated:22.05.2026
These are the most viewed FAQs, ranked by popularity.
- 1.TWAIN or WIA errors appear when starting to scan. (Windows)
- 2.The LCD displays an error code when I use Web icon (Brother Web Connect).
- 3.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 4.Replace Parts
- 5.Sending Error (Scan to FTP)
Latest
These are the latest FAQs, sorted by last update date.
13.04.2026
How to identify your Operating System (OS).
05.02.2026
I cannot find a file downloaded from the Brother support website (For Windows)
03.03.2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
04.01.2024
Easy Scan to E-mail
15.02.2023
Configuring frequently-used scan settings on your computer.