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FAQs & Troubleshooting |

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Updated:16/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.How do I refill the stamp ink?
- 2.How to identify your Operating System (OS) for Windows or Mac
- 3.How to open the Devices and Printers window
- 4.How to delete the registry information and files related to the printer driver
- 5.I am unable to change some device settings nor activate the baud rate in the printer properties dialogue box when using Windows 7.
Latest
These are the latest FAQs, sorted by last update date.
18/12/2024
I cannot install the printer driver or print in Windows 11.
11/10/2024
How do I uninstall the printer driver?
21/08/2024
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
12/06/2024
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
15/11/2023
How to open the Devices and Printers window