PJ-662
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FAQs & Troubleshooting |

PJ-662
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Getting Started
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Troubleshooting
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Popular
Updated:01/08/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2.How to charge the rechargeable Li-ion Battery.
- 3.I cannot save a file downloaded from the Brother support website (For Windows)
- 4.How to install the rechargeable Li-ion Battery (Optional)
- 5.How do I connect the printer and my computer via Bluetooth®? (for Windows)
Latest
These are the latest FAQs, sorted by last update date.
09/07/2025
What Android™ mobile application can I use?
18/12/2024
I cannot install the printer driver or print in Windows 11.
13/11/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
11/10/2024
How do I uninstall the printer driver?
21/08/2024
I cannot install the printer driver because the installation stops after I connect the printer to my computer.