PJ-623
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FAQs & Troubleshooting |

PJ-623
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Updated:31/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2.I cannot install the printer driver or print in Windows 11.
- 3.How do I transfer label or slip templates?
- 4.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5.I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
Latest
These are the latest FAQs, sorted by last update date.
09/07/2025
What Android™ mobile application can I use?
11/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
18/12/2024
I cannot install the printer driver or print in Windows 11.
11/10/2024
How do I uninstall the printer driver?
21/08/2024
I cannot install the printer driver because the installation stops after I connect the printer to my computer.