MFC-J265W
FAQs & Troubleshooting |

MFC-J265W
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Popular
Updated:09/01/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.Cover is Open
- 3.Scan and save a document in PDF format (Scan to File)
- 4.The printer status is Offline or Paused.
- 5.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
Latest
These are the latest FAQs, sorted by last update date.
26/11/2025
I cannot find some option in the Printing preferences. (For Windows)
26/11/2025
I cannot install the printer driver or print in Windows 11.
20/11/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
22/08/2025
I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
22/08/2025
I am having an issue receiving faxes.