MFC-490CW
FAQs & Troubleshooting |

MFC-490CW
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Popular
Updated:17/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot print using my Brother machine on a wireless network (Windows)
- 2.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4.I cannot make borderless prints.
- 5.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
Latest
These are the latest FAQs, sorted by last update date.
10/06/2026
How to identify your Operating System (OS).
13/05/2026
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
13/05/2026
Print using only the black ink cartridge when the Colour cartridges have run out.
17/03/2026
I cannot install the printer driver or print in Windows 11.
12/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)