QL-500A
FAQs & Troubleshooting |

QL-500A
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Updated:24/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 2.I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 3.How do I create name badges by joining "First Name" and "Last Name" fields together?
- 4.How do I install/change the label roll?
- 5.The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
Latest
These are the latest FAQs, sorted by last update date.
15/07/2026
Printing is not possible. (USB connection) (for Windows)
30/04/2026
How to identify your Operating System (OS)
18/03/2026
How to open the Devices and Printers window
18/03/2026
How do I uninstall the printer driver?
12/02/2026
Adding a custom media size for continuous tape / roll (Linux®)