HL-5280DW
FAQs & Troubleshooting |

HL-5280DW
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Popular
Updated:02/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4.I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect. What can I do?
- 5.The printer status is Offline or Paused.
Latest
These are the latest FAQs, sorted by last update date.
12/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
14/05/2025
I cannot print using my Brother machine on a wired network. (Windows / macOS)
14/05/2025
I cannot print from my computer via USB.
12/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
18/12/2024
How to identify your Operating System (OS).