HL-2170W
FAQs & Troubleshooting |

HL-2170W
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Popular
Updated:01/05/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3.The printer status is Offline or Paused.
- 4.The error message PRINT OVERRUN is printed out.
- 5.The Drum LED is still on or flashing after I replace the drum unit with a new one.
Latest
These are the latest FAQs, sorted by last update date.
30/04/2026
How to identify your Operating System (OS).
30/04/2026
Uninstall the printer drivers (For Windows)
12/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
26/11/2025
I cannot find some option in the Printing preferences. (For Windows)
14/05/2025
I cannot print from my computer via USB.