PE-DESIGN 10
FAQs & Troubleshooting |

PE-DESIGN 10
Search by Keyword(s)
Categorised
How-to FAQs
Troubleshooting
Popular
Updated:06/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 2.Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)
- 3.Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
- 4.Some embroidery files do not import correctly?
- 5.When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
Latest
These are the latest FAQs, sorted by last update date.
11/01/2019
I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
11/01/2019
After uninstalling PE-DESING software, only the background image is displayed on the screen.
23/10/2018
Do you have a PE-Design for Mac?
23/10/2018
I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
23/10/2018
I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.