PE-DESIGN 10
![]() |
FAQs & Troubleshooting |

PE-DESIGN 10
Search by Keyword(s)
Categorised
How-to FAQs
Troubleshooting
Popular
Updated:16/06/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Do you have a PE-Design for Mac?
- 2.Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)
- 3.When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.
- 4.Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
- 5.Windows does not start when you turn on the computer with the PE-DESIGN Software Key plugged into the USB port of the computer.
Latest
These are the latest FAQs, sorted by last update date.
11/01/2019
I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.
11/01/2019
After uninstalling PE-DESING software, only the background image is displayed on the screen.
23/10/2018
Do you have a PE-Design for Mac?
23/10/2018
I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
23/10/2018
I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.