DS-640
FAQs & Troubleshooting |

DS-640
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Popular
Updated:28/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Blank scans or images not displayed when the "Image Correction" setting is enabled in the ICA driver (macOS 26)
- 2.The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 3.(Video) Load Non-standard Size Document
- 4.When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 5.Load a Plastic Card
Latest
These are the latest FAQs, sorted by last update date.
17/09/2026
I get notifications about Intel-based apps on my Mac with Apple silicon.
26/08/2026
Change the General Settings with the USB connection
26/08/2026
Set Up the Brother Machine Using Remote Setup (Mac)
26/08/2026
Set Up the Brother Machine Using Remote Setup (Windows via USB)
26/08/2026
Load Non-standard Size Document
