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Popular
Updated:28/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Document Jam
- 2.Update the Driver or Firmware for your Brother machine
- 3.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 4.Scanned documents are black when I view them in Brother Image Viewer (Android™)
- 5.Scan multiple pages into one file instead of each scan being saved as a separate file.
Latest
These are the latest FAQs, sorted by last update date.
14/10/2026
I get notifications about Intel-based apps on my Mac with Apple silicon.
06/10/2026
Install BRAdmin Professional 3
10/09/2026
I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.
15/07/2026
Blank scans or images not displayed when the "Image Correction" setting is enabled in the ICA driver (macOS 26)
15/07/2026
Update your machine's firmware using Brother iPrint&Scan (Android / iOS)