PT-9800PCN
 |
FAQs & Troubleshooting |
PT-9800PCN
Search by Keyword(s)
Categorised
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:22/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2.Where can I download the latest P-touch Editor for Mac?
- 3.I cannot install the printer driver or print in Windows 11.
- 4.How do I transfer label templates with P-touch Transfer Express?
- 5.How to open the Devices and Printers window
Latest
These are the latest FAQs, sorted by last update date.
14/10/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
14/09/2026
How do I transfer label or slip templates?
15/07/2026
Printing is not possible. (USB connection) (for Windows)
10/06/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
30/04/2026
How to identify your Operating System (OS)