PT-9800PCN
FAQs & Troubleshooting |

PT-9800PCN
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Popular
Updated:19/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I transfer label or slip templates?
- 2.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Latest
These are the latest FAQs, sorted by last update date.
18/03/2026
How to open the Devices and Printers window
18/03/2026
How do I uninstall the printer driver?
12/02/2026
Adding a custom media size for continuous tape / roll (Linux®)
21/01/2026
How is the print head cleaning cassette used?
10/12/2025
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)