PT-9700PC
FAQs & Troubleshooting |

PT-9700PC
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Updated:11/11/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Where can I download the latest P-touch Editor for Mac?
- 2.I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 3.(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5.I cannot install the printer driver or print in Windows 11.
Latest
These are the latest FAQs, sorted by last update date.
14/10/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
14/09/2026
How do I transfer label or slip templates?
15/07/2026
Printing is not possible. (USB connection) (for Windows)
10/06/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
30/04/2026
How to identify your Operating System (OS)