MFC-J6960DW
FAQs & Troubleshooting |

MFC-J6960DW
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Popular
Updated:24/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I get the “Authentication Error” or “Receiving Error” message when using Microsoft Exchange Online.
- 2.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3.Telephone Line Interference/VoIP.
- 4.(Video) Load Ledger, Legal or A3 Size Paper in Paper Tray
- 5.(Video) Load Letter, A4 or Executive Size Paper in Paper Tray
Latest
These are the latest FAQs, sorted by last update date.
18/03/2026
I cannot print a test page after installing the printer driver. (Windows)
17/03/2026
(Video) Clean the Paper Pick-up Rollers for Paper Tray #2 and Paper Tray #3
17/03/2026
(Video) Clean the Paper Pick-up Rollers for Paper Tray #1
17/03/2026
(Video) Clean the Base Pad
17/03/2026
(Video) Clean the Paper Feed Rollers
