MFC-J2310
FAQs & Troubleshooting |

MFC-J2310
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Popular
Updated:21/04/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 2.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3.Can I print from and scan to iPhone, iPod touch and iPad?
- 4.When I print, the pages are smudged with ink.
- 5.My Brother machine does not feed the glossy paper or envelope from the manual feed slot.
Latest
These are the latest FAQs, sorted by last update date.
13/04/2026
How to identify your Operating System (OS).
02/04/2026
Uninstall the Brother Software and Drivers (Windows)
09/03/2026
I cannot install the printer driver or print in Windows 11.
03/03/2026
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)