MFC-5490CN
FAQs & Troubleshooting |

MFC-5490CN
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Popular
Updated:15/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot install the printer driver or print in Windows 11.
- 2.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 3.I am asked to enter a password when starting the Remote Setup application. What is the password?
- 4.The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 5.Print a web page from iPrint&Scan when using an Android™ mobile device.
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
09/03/2026
I cannot install the printer driver or print in Windows 11.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)