QL-820NWB/ 820NWBc
FAQs & Troubleshooting |

QL-820NWB/ 820NWBc
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Updated:21/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 2.Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 3.2-color Printing is not possible.
- 4.Installing the software
- 5.Wireless setup: Connect your printer to your computer.
Latest
These are the latest FAQs, sorted by last update date.
06/08/2026
I cannot select my printer in a Brother app when trying to print or configure settings using a USB connection. (Windows 11)
06/08/2026
I cannot select the label size or print after installing the printer driver using a USB connection. (Windows 11)
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
