QL-810W/ 810Wc
FAQs & Troubleshooting |

QL-810W/ 810Wc
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Updated:30/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 2.How do I connect my printer to the computer via Wi-Fi® using an access point? (Windows 11 24H2)
- 3.Where can I find my Brother printer's serial number?
- 4.The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 5.Using the Printer Setting Tool (for Windows)
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
06/04/2026
How to identify the printer's firmware version
